Featured Initiatives
Throughout my career, I've had the opportunity to contribute to a wide range of healthcare initiatives spanning clinical programs, enterprise analytics, digital transformation, and AI-enabled products. The case studies below highlight a selection of those initiatives, the business problems they addressed, and the strategic thinking, cross-functional leadership, and executive decision-making required to deliver successful outcomes.
Executive Strategy & Decision Support
Supported executive decision-making during a high-profile enterprise reporting initiative that ultimately protected approximately $24 million in client performance guarantees. Leveraged deep Medical Benefits Management expertise to translate complex technical findings into business strategy, align executive stakeholders, and guide a phased enterprise reporting strategy.
Medical Benefits Management
Digital Women's & Family Health Experience
Helped shape and launch Building Healthy Families, a $5M+ digital women’s and family health initiative designed for a 17M+ member population. Partnered across clinical, business, and technology teams to translate the program vision into coordinated member workflows, digital experiences, enterprise integrations, reporting, and analytics supporting family planning, pregnancy, postpartum, and early parenting.
Building Healthy Families
AI-Enabled Provider Intelligence
Contributing to the development of an AI-enabled provider intelligence platform that transforms fragmented operational data into trusted executive insights. My work includes executive dashboard design, AI insight validation, metric governance, conversational AI, and translating business needs into product capabilities that help ensure AI delivers meaningful business value.
Total Provider View
Total Health Connections
Integrated Healthcare Solutions Launch
Helped launch Total Health Connections, the next generation of an integrated clinical model already serving 4M+ members across 100+ clients and supported by a broader $13M+ enterprise advocacy investment. Partnered across clinical, operational, engineering, data, and reporting teams to preserve trusted measurement through platform migration while making new Family Advocate engagement and connections to clinical programs visible from launch.
Enterprise Client Analytics Platform
Helped evolve Client Information Insights (CII), Elevance Health's enterprise client analytics platform, by serving as the primary clinical subject matter expert supporting client-facing reporting, analytics, AI-enabled capabilities, and enterprise product enhancements that connected clinical programs into a unified client reporting experience spanning three generations of the platform.
Client Information Insights
Customer-Centered Clinical Workflow Platforms
CaseTrakker is where my product journey began. Working directly with health plans, nurses, medical directors, care managers, and operational teams taught me that the best healthcare products begin with empathy—understanding how people actually work before designing technology to support them. That philosophy continues to shape every product I build today.