Meika Zelenova
info@meikaz.me • linkedin.com/in/meikazelenova • MeikaZ.me • Rocklin, CA
Healthcare Product & Solutions leader with 20+ years of experience translating complex clinical, operational, and business challenges into scalable healthcare technology solutions. Extensive experience partnering with executives, product, engineering, clinical operations, analytics, and stakeholders to define strategy, improve workflows, and deliver enterprise solutions that improve healthcare delivery.
Recognized for strategic leadership across Care Management, Utilization Management, Medical Benefits Management, Women's Health, provider solutions, analytics, and AI-enabled healthcare products, including helping shape a reporting strategy that protected approximately $24M in client Performance Guarantees.
Core strengths include building alignment across business and technology organizations, defining scalable solutions, simplifying complex healthcare workflows, and delivering measurable business outcomes.
Core Competencies
Product & Solutions Leadership: Healthcare Product Management, Healthcare Product Strategy, Solutions Strategy, Product Roadmaps, Platform Strategy, Digital Health, Enterprise Product Delivery, Customer-Centered Design, Product Discovery, Requirements Strategy
Healthcare Expertise: Care Management, Disease Management, Maternity Management, Women’s Health, Behavioral Health, Utilization Management, Medical Benefits Management, Provider Experience, Healthcare Analytics, Member Engagement, Clinical Value Reporting
Leadership: Executive Communications, Cross-functional Leadership, Strategic Planning, Stakeholder Management, Organizational Change, Governance, Process Improvement, Vendor Collaboration, Agile Delivery, Executive Presentations
Technology: AI-Enabled Solutions, Enterprise Platforms, Generative AI, LLM-Enabled Solutions, Provider Interoperability, Cloud Technologies, Reporting Platforms, Healthcare Data, Clinical Workflow Optimization, Business Process Automation, Analytics
Certifications: SAFe Product Owner/Product Manager (POPM), Professional Scrum Product Owner (PSPO II), Google Cloud Digital Leader, Google Generative AI Leader, Professional Agile Leader
Professional Experience
Elevance Health | 2011-Present
Business Systems Analyst Sr Advisor
Enterprise Healthcare Solutions: Partner with executives, product managers, engineering, clinical operations, analytics, and business leaders to shape enterprise healthcare solutions across Care Management, Utilization Management, Medical Benefits Management, Women's Health, Provider Analytics/Interoperability, Client Reporting, and AI-enabled products, translating clinical and customer needs into scalable capabilities.
Healthcare Product Strategy & Governance: Translate clinical, operational, and customer needs into product capabilities through discovery, requirements strategy, prioritization, roadmap alignment, product tradeoffs, success metrics, governance, and delivery support.
Medical Benefits Management: Led a high-stakes enterprise reporting investigation, leveraging deep MBM expertise to align senior stakeholders around a phased methodology strategy that protected approximately $24M in client Performance Guarantees.
Building Healthy Families: Helped shape and launch an approximately $5M digital women's and family health product replacing a 20+ year legacy maternity program across 17M+ commercial lives, translating clinical vision into member workflows, digital experiences, enterprise integrations, reporting, analytics, and measurement capabilities.
Total Health Connections: Supported launch of a next-generation integrated clinical offering evolving from a model serving 4M+ members across 100+ clients; led reporting and data integration efforts to preserve clinical measurement and capture new Family Advocate engagement within a broader $13M+ enterprise advocacy transformation.
AI-Enabled Healthcare Products: Support SmartHelp, an LLM-powered reporting assistant, and Total Provider View, an AI-enabled provider intelligence platform, shaping trusted knowledge, metric governance, executive experiences, conversational AI capabilities, insight concepts, and workflow integration to ensure AI supports meaningful healthcare decisions.
Enterprise Product Delivery: Served as a clinical reporting and technology lead across 15+ enterprise initiatives, translating customer, clinical, and operational requirements into scalable workflows, reporting capabilities, data integrations, and enterprise solutions while coordinating across product, engineering, operations, analytics, and business teams.
Organizational Leadership: Selected to partner directly with senior leadership to strengthen business and technology partnership through governance, executive communications, stakeholder engagement, knowledge management, training, and organizational process improvement.
IMS Health | 2011 – 2011
Business Intelligence Consultant (Contract)
Led requirements gathering with pharmacists and clinical stakeholders to define functional specifications for a new PBM analytics platform built from IMS pharmacy data.
Health Net Federal Services | 2010 -2011
Senior Systems Analyst (Contract)
Supported implementation of the Care Radius enterprise care management platform by analyzing existing clinical workflows, documenting functional requirements, and translating operational processes into configurable platform capabilities.
CaseTrakker | 2005 – 2010
Senior Systems Analyst
Completed 8 end-to-end implementations of a configurable healthcare workflow platform supporting Care Management, Utilization Management, Disease Management, and case management for major healthcare organizations, while supporting 5 additional client engagements.
Delivered full implementation lifecycle including requirements gathering, platform configuration, testing (SIT/UAT), user training, reporting development (8–10 reports per implementation), deployment, and post-production support.
Partnered directly with healthcare clients to analyze clinical workflows and translate operational requirements into configurable platform capabilities, reporting solutions, and improved user adoption.
Presented product enhancements and platform capabilities at 4 User Conferences attended by more than 100 healthcare professionals.
Trained 3–10 users per implementation, enabling successful platform adoption.
Education
Bachelor of Science in Computer Science | Minor in Mathematics
Sacramento State University