People First. Product Thinking.

I've spent more than 20 years helping healthcare organizations translate complex clinical, operational, and business challenges into digital products that improve the way people work. My career began implementing healthcare workflow platforms alongside nurses, care managers, and operational teams, where I learned a lesson that continues to guide every product I help build today: the best technology begins with empathy—understanding the people who use it before designing the solution.

Over the past 15 years, my work has evolved from implementation and systems analysis into enterprise healthcare product strategy, digital health transformation, AI-enabled solutions, interoperability, and executive partnership. Throughout that journey, I've served as the bridge between clinical operations, business leaders, engineers, analysts, and product teams—translating complex healthcare workflows into technology that creates meaningful value for members, providers, clients, and the organizations that serve them.

What motivates me most is working at the intersection of healthcare, technology, and product strategy. I enjoy bringing together people with different perspectives, simplifying complex problems, and designing products that reduce friction, improve clinical workflows, and strengthen decision-making. As AI continues transforming healthcare, I'm particularly excited about building products that combine trusted business knowledge, thoughtful design, and emerging technologies to help people make better decisions—not simply generate more information.

Across every role—from implementing clinical workflow platforms to shaping AI-enabled healthcare products—the common thread has remained the same: understanding people first, then building technology that helps them succeed.

Areas of Expertise

  • Digital Health & Clinical Transformation

  • AI-Enabled Healthcare Products

  • Enterprise Product Strategy

  • Clinical Workflow Design

  • Executive Stakeholder Partnership

  • Utilization & Care Management Solutions

  • Product Governance & Cross-Functional Leadership

  • Healthcare Analytics, Reporting & Decision Support

Product & Agile Certifications

  • SAFe Product Owner/Product Manager (POPM)

  • Professional Scrum Product Owner (PSPO II)

  • Professional Agile Leader (PAL)

AI & Cloud Certifications

  • Google Cloud Digital Leader

  • Google Cloud Generative AI Leader

View all on Credly

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Professional portrait of Meika Zelenova.